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    Policies & Procedures

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    Your study is assured by the quality assurance framework within which we operate. Check this page out for links to all our current policies and procedures. Any updates will be posted here so be sure to come back frequently when looking for information.

    College Calendar 2022
    College Calendar 2023
    College Calendar 2024

    General Policies 

    • Complaints and Appeals Policy 

    • Privacy Policy

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    • Refund Policy

    • Course Credit Policy

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    • Critical Incident Policy

    • Deferring, Suspending or Cancelling Enrolment Policy

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    Smart and Skilled Policies

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    • Smart and Skilled Collection Notice

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    International Student Information

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    • Having Trouble At Work?

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    • Overseas Students Ombudsman

    • How Fair Work Ombudsman Could Help?

    • Ensuring Quality & Protecting Students

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