A Diploma of Community Services equips you with the skills and knowledge to make a real difference in people’s lives.  It prepares you for meaningful roles such as case manager, support worker, or youth worker, and opens doors to careers across sectors like aged care, disability services, family support, and community development.

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This qualification provides a strong foundation for direct client support, program coordination, and professional leadership, with clear pathways to higher-level roles such as social worker or community development manager.

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Career and Job Applications

Coordination and Management:

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Gain the skills to lead and coordinate community programs, manage services, supervise volunteers, and deliver case management support in roles such as case manager, program coordinator, or team leader.

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Specialised Areas:

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Apply your expertise in focused fields like mental health, disability support, child protection, and crisis intervention, where your work directly impacts lives.

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What You’ll Learn

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The Diploma of Community Services covers a broad range of topics relevant to today’s community sector, including:

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1. Social Work Theory and Practice:  Understand key social work models and how to apply them to meet the needs of diverse populations.

2. Community Development:  Learn strategies to empower communities, promote social change, and support sustainable growth.

3. Case Management:  Develop practical skills in assessment, planning, coordination, and service evaluation for individuals and families facing complex challenges.

4. Cultural Competence:  Build the skills to work effectively and respectfully with people from diverse cultural backgrounds.

5. Ethical and Legal Considerations: Navigate the ethical and legal responsibilities of working in community services while maintaining professional standards.

6. Communication and Interpersonal Skills: Strengthen your ability to build rapport, advocate for clients, and collaborate within multidisciplinary teams.

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Career Opportunities

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Graduates are well-prepared for a range of rewarding roles, including:

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• Community Support Worker:  Provide hands-on assistance to individuals and families dealing with homelessness, substance abuse, or mental health challenges.

• Social Services Coordinator:  Plan and deliver programs within government, non-profit, or community organisations to support vulnerable groups.

• Youth Worker:  Mentor and support young people through personal and social challenges.

• Family Support Worker:  Help families strengthen relationships, improve parenting skills, and access vital services.

• Community Development Officer:  Work alongside communities to identify needs, design initiatives, and advocate for social change.

 

Pathways to Further Study

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The Diploma of Community Services also serves as a pathway to higher education—such as a Bachelor of Social Work or related degree—offering greater career advancement and professional recognition across the social services sector.

 

Study Your Way — On Your Terms

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Your future should fit your life, not the other way around. That’s why we offer flexible study options designed for real people with real commitments.

 

Choose your path:

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🕓 Full-time

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💻 Online

 

Take control of your education.  Whether you’re upskilling, changing careers, or pursuing your passion, we’ll help you make it happen - your way.

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Networking Opportunities

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Build Connections That Open Doors

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In community services, who you know matters as much as what you know.

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We’ll connect you with a powerful network of peers, mentors, and industry professionals who share your drive to make a difference.  These relationships often grow into mentorships, collaborations, and job opportunities that start long before graduation.

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Get Certified.  Get Ahead

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Step into your career with confidence.  Many roles in community services require certification or registration - and we’ll make sure you’re ready.

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Our program goes beyond theory.  You’ll graduate with:

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✅ Practical skills employers value

✅ Industry insight and real-world experience

✅ Confidence to apply for certification or registration

 

When it’s time to take that next step, you’ll be ready to shine.

 

Start Your Journey Today

Your future in community services starts here.

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Gain the skills, connections, and confidence to make a real impact — and build a career that changes lives.

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Enrol Now (International Students)

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Enrol Now (Domestic Students)